Privacy Policy

1. Introduction

ClearSite ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We only collect information you voluntarily provide to us, including:

• Name, email address, phone number, and company name when you request an audit
• Website URL for the purpose of conducting compliance audits
• Communications you send to us via email or contact forms

What we do not collect: We do not use analytics services, tracking pixels, advertising cookies, or any third-party data collection tools. We do not automatically collect browsing behavior, and we do not build user profiles. The only cookies this site uses are essential cookies required for the website to function (e.g., storing your cookie notice acknowledgment).

3. How We Use Your Information

We use the information you provide solely to:

• Conduct website compliance audits you request
• Communicate with you about our services
• Deliver audit reports and remediation recommendations
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or share your personal information. We do not exchange personal information for monetary or other valuable consideration. We do not share personal information for cross-context behavioral advertising. We may disclose information only if required by law, subpoena, or court order.

5. Data Retention

We retain personal information according to the following guidelines:

• Client data and audit reports: Retained for 3 years after the last service engagement, or longer if required by law
• Contact form submissions: Retained for 1 year after the last communication

After the retention period, personal information is securely deleted. You may request earlier deletion at any time by contacting us at contact@clearsite.help.

6. Do Not Sell or Share My Personal Information

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to opt out of the "sale" or "sharing" of their personal information.

ClearSite does not sell or share your personal information — period. We do not exchange personal information for monetary or other valuable consideration, and we do not share personal information for cross-context behavioral advertising as defined under the CPRA.

If you have questions about our data practices, contact us at contact@clearsite.help. We will respond to verified requests within 45 days as required by law.

7. Your Privacy Rights by State

Regardless of your state of residence, you may contact us at any time to access, correct, or delete your personal information. Below are your specific rights under applicable state privacy laws.

California (CCPA/CPRA)

• Know what personal information we collect, use, and disclose about you
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell or share)
• Non-discrimination for exercising your privacy rights

Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA)

• Confirm whether we are processing your personal data and access that data
• Correct inaccuracies in your personal data
• Delete your personal data
• Obtain a portable copy of your personal data
• Opt out of targeted advertising, sale of personal data, and profiling (we do not engage in any of these activities)

To exercise any of these rights, contact us at contact@clearsite.help. You may appeal any decision regarding your request by contacting us at the same address.

8. Cookies

This website uses only essential cookies necessary for the site to function — specifically, storing your cookie notice acknowledgment in your browser's local storage. We do not use analytics cookies, tracking cookies, advertising cookies, or any third-party cookies. No cookie data is transmitted to our servers or any third party.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including HTTPS encryption for all website traffic. However, no method of transmission over the Internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

ClearSite
18575 Jamboree Rd, Suite 600, Irvine, CA 92612
Email: contact@clearsite.help